| Applicable Regulations | Centralizes regulatory references, simplifying compliance tracking. | Safety Policy | FAA Part 5.21, ICAO Annex 19 3.1.1, EASA ORO.GEN.200(a)(1) |
| Duties & Responsibilities | Defines safety roles for key personnel, ensuring clarity and accountability. | Safety Policy | FAA Part 5.23, ICAO Annex 19 3.1.3, EASA ORO.GEN.200(a)(2) |
| Emergency Response Plan (ERP) | Develops crisis response plans with notifications for preparedness. | Safety Policy | FAA Part 5.27(c), ICAO Annex 19 3.3.2, EASA ORO.GEN.200(a)(5) |
| Goals & Objectives | Defines and tracks safety objectives with KPIs for compliance. | Safety Policy | FAA Part 5.21(c), ICAO Annex 19 3.1.2, EASA ORO.GEN.200(a)(3) |
| Org Chart | Maps safety reporting structures for accountability. | Safety Policy | FAA Part 5.23(a), ICAO Annex 19 3.1.3, EASA ORO.GEN.200(a)(2) |
| Policies & Procedures | Manages safety policies with automated review alerts. | Safety Policy | FAA Part 5.21, ICAO Annex 19 3.1.1, EASA ORO.GEN.200(a)(1) |
| Hazard/Risk Register | Maintains a centralized risk registry for documentation compliance. | Safety Risk Management | FAA Part 5.55(c), ICAO Annex 19 3.2.3, EASA ORO.GEN.200(a)(3) |
| Issue Manager | Tracks and investigates issues with ECCAIRS/CADORS integration and a lifecycle process. | Safety Risk Management | FAA Part 5.51-5.55, ICAO Annex 19 3.2, EASA ORO.GEN.200(a)(3) |
| Management of Change | Manages operational changes with structured processes to reduce risks. | Safety Risk Management | FAA Part 5.55, ICAO Annex 19 3.2.3, EASA ORO.GEN.200(a)(3) |
| Proactive Hazard Analysis Tool (PHAT) | Categorizes hazards and risks proactively for compliance. | Safety Risk Management | FAA Part 5.53, ICAO Annex 19 3.2.1, EASA ORO.GEN.200(a)(3) |
| Flight Risk Assessment Tool (FRAT) | Configures custom aviation risk assessments, supporting tailored compliance. | Safety Risk Management | FAA Part 5.55, ICAO Annex 19 3.2.2, EASA ORO.GEN.200(a)(3) |
| Public Issue Reporting | Collects external safety, security, quality, compliance, and environmental reports via a wizard interface. | Safety Risk Management | FAA Part 5.51, ICAO Annex 19 3.2.1, EASA ORO.GEN.200(a)(3) |
| Risk Analysis Charts | Visualizes risk data in charts for prioritization. | Safety Risk Management | FAA Part 5.55, ICAO Annex 19 3.2.2, EASA ORO.GEN.200(a)(3) |
| Safety Reporting Solution | Combines quick, offline, and mobile reporting with 30+ forms (e.g., Cabin, Fatigue), fostering a mature safety culture. | Safety Risk Management | FAA Part 5.51, ICAO Annex 19 3.2.1, EASA ORO.GEN.200(a)(3) |
| Safety Workspace | Centralized interface for safety tasks, enhancing user efficiency. | Safety Risk Management | FAA Part 5.51, ICAO Annex 19 3.2.1, EASA ORO.GEN.200(a)(3) |
| Gap Analysis | Identifies compliance gaps to reduce audit failures. | Safety Assurance | FAA Part 5.17, ICAO Annex 19 3.3.3, EASA ORO.GEN.200(a)(5) |
| Implementation Manager | Guides SMS implementation with compliance plans. | Safety Assurance | FAA Part 5.1, ICAO Annex 19 3.3.1, EASA ORO.GEN.200(a)(1) |
| Risk Exposure | Quantifies organizational risk exposure across operations. | Safety Assurance | FAA Part 5.55, ICAO Annex 19 3.2.3, EASA ORO.GEN.200(a)(3) |
| Vendor Management | Manages vendor compliance and safety performance across operations. | Safety Assurance | FAA Part 5.17, ICAO Annex 19 3.3.3, EASA ORO.GEN.200(a)(5) |
| All Employee Letter | Communicates SMS purpose, fostering a safety culture per regulations. | Safety Promotion | FAA Part 5.27(b), ICAO Annex 19 4.2.2, EASA ORO.GEN.200(a)(6) |
| Executive Dashboard | Displays 40+ interactive charts with role-based access for safety oversight. | Safety Promotion | FAA Part 5.25(c), ICAO Annex 19 4.2.2, EASA ORO.GEN.200(a)(6) |
| Message Board | Shares safety updates, promoting awareness for compliance. | Safety Promotion | FAA Part 5.27(b), ICAO Annex 19 4.2.2, EASA ORO.GEN.200(a)(6) |
| Safety Surveys | Collects employee feedback, strengthening safety culture for compliance. | Safety Promotion | FAA Part 5.27(b), ICAO Annex 19 4.2.2, EASA ORO.GEN.200(a)(6) |
| SMS Induction Manager | Delivers and documents SMS training, ensuring compliance for small teams. | Safety Promotion | FAA Part 5.27, ICAO Annex 19 4.2.1, EASA ORO.GEN.200(a)(6) |
| Administration Customize Settings | Configures portal settings for the default Division (date/time, departments, statuses, risk matrix), ensuring tailored compliance. | Setup | FAA Part 5.23(c), ICAO Annex 19 3.1.5, EASA ORO.GEN.200(a)(2) |
| Documentation Module | Provides access to all SMS Pro documentation for users. | Setup | FAA Part 5.23(c), ICAO Annex 19 3.1.5, EASA ORO.GEN.200(a)(2) |
| Getting Started - SMS Admin Documentation | Provides guides for portal configuration (2-week average) with onboarding support, how-to videos, and tech support (techsupport@nwds-ak.com). | Setup | FAA Part 5.23(c), ICAO Annex 19 3.1.5, EASA ORO.GEN.200(a)(2) |
| User Accounts | Manages user access with role-based permissions (e.g., SMSAdmin, Safety Managers), ensuring secure operations. | Setup | FAA Part 5.23(c), ICAO Annex 19 3.1.5, EASA ORO.GEN.200(a)(2) |